UX operations

I orchestrate UX design team and their processes to deliver maximum impact.

Below are some examples of UX operations projects I have worked on. You can also view all projects.

UX operations projects

• Deployed benchmarking and establishing a UX practice (2023)

  Evaluating the Deployed platform against benchmark usability and UX best practices and establishing a scalable and repeatable UX practice

• Fixflo Design Maturity Development (2023)

  Developing the product design function at Fixflo by helping establish best practice processes, methods and toolkits across strategy, research, design and testing

• Kallidus personas (2020)

  The creation of personas for each Kallidus product to build deeper empathy for users of the suite across the business.

• Kallidus design principles (2019)

  Creation of design principles aligned to the Kallidus brand framework to help make design decisions and trade-offs.

• Kallidus design system creation (2018)

  Creation of a standardised design system to ensure a unified, cohesive experience for our users.