User testing

I test hypotheses in design prototypes by asking real users real-life scenarios and capturing unbiased feedback.

Below are some examples of user testing projects I have worked on. You can also view all projects.

User testing projects

• Four/Four Platform Enhancements - Supporting Hypothesis Testing for Building Roadmaps (2024)

  Expanding an MVP to cater for additional use cases where Voice Of Customer data is utilised for hypothesis testing and well as hypothesis generation

• Learnerbly New Product Offering (2024)

  Designing a new learning SaaS platform from scratch to replace the existing offering

• Four/Four Greenfield Minimum Viable Product (2023)

  Designing an MVP from scratch for a new B2B SaaS platform from initial concept research through to hi-fidelity UI designs

• Deployed benchmarking and establishing a UX practice (2023)

  Evaluating the Deployed platform against benchmark usability and UX best practices and establishing a scalable and repeatable UX practice

• Cambridge University Press Access Journeys (2022)

  Redesigning user journeys which involve gaining access to academic content, in order to eliminate existing pain points and reduce negative customer feedback.

• Cambridge University Press Shared Services (2022)

  Designing a new information architecture for shared login, registration and account across the Academic ecosystem

• Ometria Reporting (2021)

  A redesign of the analytics and reporting interface of a retail focused customer data and marketing platform

• Tesco Recipes (2021)

  Large scale migration, redesign and integration of Tesco's 6.5k recipe repository into the main Tesco grocery website

• Kallidus Suite integration (2020)

  Establishing a design framework that transforms all Kallidus products into a 'one-stop-shop' for a company's HR management, providing a consistent, rich and integrated experience between products.

• Kallidus Perform delegation (2019)

  Improving the flexibility of the performance management system to ensure employees get reviewed by the most appropriate supervisor.

• Kallidus Learn maximum launches for eLearning (2019)

  Iteration of existing eLearning functionality to provide additional configuration around the number of times a user can take an eLearning test.

• Kallidus Learn repeat training (2018)

  Design and testing of a new feature in the learning management system to configure courses that need to be repeated periodically to hold compliance.

• ECN Live Scheduling Software (2014)

  A redesign of advertising scheduling software for increased configuration and conflict management.