User testing
I test hypotheses in design prototypes by asking real users real-life scenarios and capturing unbiased feedback.
Below are some examples of user testing projects I have worked on. You can also view all projects.
User testing projects
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Four/Four Greenfield Minimum Viable Product (2023)
Designing an MVP from scratch for a new B2B SaaS platform from initial concept research through to hi-fidelity UI designs
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Deployed benchmarking and establishing a UX practice (2023)
Evaluating the Deployed platform against benchmark usability and UX best practices and establishing a scalable and repeatable UX practice
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Cambridge University Press Access Journeys (2022)
Redesigning user journeys which involve gaining access to academic content, in order to eliminate existing pain points and reduce negative customer feedback.
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Cambridge University Press Shared Services (2022)
Designing a new information architecture for shared login, registration and account across the Academic ecosystem
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Ometria Reporting (2021)
A redesign of the analytics and reporting interface of a retail focused customer data and marketing platform
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Tesco Recipes (2021)
Large scale migration, redesign and integration of Tesco's 6.5k recipe repository into the main Tesco grocery website
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Kallidus Suite integration (2020)
Establishing a design framework that transforms all Kallidus products into a 'one-stop-shop' for a company's HR management, providing a consistent, rich and integrated experience between products.
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Kallidus Perform delegation (2019)
Improving the flexibility of the performance management system to ensure employees get reviewed by the most appropriate supervisor.
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Kallidus Learn maximum launches for eLearning (2019)
Iteration of existing eLearning functionality to provide additional configuration around the number of times a user can take an eLearning test.
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Kallidus Learn repeat training (2018)
Design and testing of a new feature in the learning management system to configure courses that need to be repeated periodically to hold compliance.
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ECN Live Scheduling Software (2014)
A redesign of advertising scheduling software for increased configuration and conflict management.